Frequently Asked Questions

What is the maximum number of people allowed in the villa?
The villa holds 10 -12 people plus infant in 5 bedrooms comfortably. Sofa bed in the lounge A cot/crib is available free of charge, on request.

Are smoking or pets allowed?
For the comfort and safety of all guests smoking is not allowed. Smoke detectors are fitted to the
property. We regret that we do not allow pets into our home.

How far away are the main attractions?
The villa is only 10 minutes from Walt Disney World, 20 minutes from Sea World and 30 minutes
from Universal Studios / Islands of Adventure.

Which direction does the pool face?
The villa has a south east facing pool with extra decking added to provide additional seating/lounging area, ensuring you can always get the sunshine.

Does pool back on to other properties?
Our pool looks out onto conservation land, nature reserve and lake. It is built on a premium plot of 12,600feet giving plenty of space around it.

How do we locate and enter the property?
We will send you directions to the property together with the code for the keypad entry 2-3
weeks before your holiday.

Do we have to bring bed linen / towels?
The villa is fully equipped for your holiday. All towels and bed linen are provided, plus spare linen set for each bed.

What entertainment is provided?
The villa has cable TV in all bedrooms, and family room. There is also a CD/Stereo player, VHS player and a Games Console (PS2) with a selection of games and 2 controllers that can also be used as a DVD Player, the garage has been converted to a games room, containing slate bed pool table, an air hockey table, books and an assortment of toys . FREE Wifi Internet is provided for all our guests

Is the Pool heated?
The pool and spa can be heated for an additional charge. We would recommend pool heat from
October to April.

Are there stores nearby?
There is a Walgreen's, Winn Dixie, Wal-Mart, fast food takeaway, post office, hairdresser, garage and bank within 1½ mile of the villa on Highway 27. Highway 192 is 21/2 miles away and has a larger selection of stores including a DVD rental outlet, a Publix supermarket and more takeaways.

Are there any Restaurants nearby?
There is a wealth of restaurants on Highway 192 which is 2 miles from the villa. There are a
number of smaller restaurants closer on Highway 27.

Are there any medical services nearby?
Hopefully you will not need them, but there are medical and dental services within
2 miles of the villa.

What services are provided?
The villa will be professionally cleaned before your arrival. The gardens and pool will be tended
once a week.

Who do we contact for questions/emergencies?
We have an excellent management company who will be on hand 24 hours a day.

How do we book?
By contacting us either by e-mail, fax or telephone.

What if your villa is not available or I require additional accommodation?
We know a number of owners with similar properties on the Orange Tree community and would
be more than happy to put you in touch with them directly.

Still got questions?
Please contact us and we will do our best to answer your queries

If you have any questions about the property, or there is something you would like for the villa that would improve your vacation, then please do not hesitate to contact us

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